Jiayi Liu
Jiayi Liu

Jiayi Liu

Assistant Professor · University of Pittsburgh

I am an Assistant Professor in Information Systems and Technology Management at the University of Pittsburgh School of Business. I received my Ph.D. in Information Systems and Operations Management from Emory University.

My research sits at the intersection of healthcare operations, behavioral economics, and health IT. I study how people and organizations make decisions in healthcare under uncertainty and operational constraints, and how technology and policy shape their choices. My work has appeared in Management Science, Manufacturing & Service Operations Management, Operations Research, Production and Operations Management, and Nature Human Behaviour.

Research

Publications
Causal Evidence of Task-Switching Costs in Organ Transplantation

Jiayi Liu, Yiwen Jin, Joel T. Adler

Nature Human Behaviour, 2026

Nudging Patient Choice: Reducing No-shows Using Waits Framing Messaging

Jiayi Liu, Diwas KC

Operations Research, 2023

Electronic Prescription Monitoring and the Opioid Epidemic

Diwas KC, TI Kim, Jiayi Liu

Production and Operations Management, 2022

Drug Abuse and the Internet: Evidence from Craigslist

Jiayi Liu, Anandhi Bharadwaj

Management Science, 2020

Effects of Rescheduling on Patient No-show Behavior in Outpatient Clinics

Jiayi Liu, Jingui Xie, Kum Khiong Yang, Zhichao Zheng

Manufacturing & Service Operations Management, 2019

Working Papers
The Impact of Algorithm Adoption on Care Delivery, Outcomes, and Equity

Qi Wang, Jiayi Liu, Anandhi Bharadwaj, Ruba Aljafari, Abhinav Goyal

Practitioner-Oriented Publications
The Association of Workload and Outcomes in the Pediatric Cardiac ICU

Michael P. Fundora, Jiayi Liu, Christina Calamaro, William T. Mahle, Diwas KC

Pediatric Critical Care Medicine, 2021

The Association of Bedside Nurse Staffing on Patient Outcomes and Throughput in a Pediatric Cardiac Intensive Care Unit

Michael P. Fundora, Jiayi Liu, Diwas KC, Christina Calamaro

Journal of Pediatric Intensive Care, 2023